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Accessing DTS

Need help logging in? Accessing DTS only takes a few steps.

Before you can access DTS, you'll need to ensure your web browser is fully compatible, obtain a digital PKI certificate and contact your Defense Travel Administrator (DTA) about setting up an account. There are online tools available to help you learn more about DTS. All courses are offered through the Travel Explorer (TraX) website. To access TraX, register through Passport, the Defense Travel Management Office (DTMO) web portal. DTMO's training website also offers a variety of manuals and resources pertaining to DTS.

Instructions on Accessing Training in TraX

DTMO's Training and Resource Center

Your browser is: Compatible

Last checked: 10/15/2019 at 02:34 AM

Your browser is: Incompatible

Last checked: 10/15/2019 at 02:34 AM

Cookies are: Enabled

Cookies are small pieces of data sent from a website and stored on your computer to help make browsing easier and more reliable.

Cookies are: Disabled

Cookies are small pieces of data sent from a website and stored on your computer to help make browsing easier and more reliable.

To enable cookies in Internet Explorer:

  1. Click the "Tools" button in the menu bar.
  2. Select "Internet Options."
  3. Click the "Privacy" tab.
  4. Under the "Settings" section, move the slider to the "Medium" setting to allow cookies from trusted sites.
  5. Click the "Apply" button.

JavaScript is: Enabled

JavaScript is a standard programming language used to make webpages interactive and feature-rich. To enable JavaScript on your computer, please contact your system administrator.

Enabling Browser Pop-ups

Pop-ups are windows that appear automatically while browsing a website. DTS will occasionally use them to convey information to you.

To enable pop-ups in Internet Explorer:

  1. Click the "Tools" button in the menu bar.
  2. Select "Internet Options."
  3. Click the "Privacy" tab.
  4. Under the "Pop-up Blocker" section, click the "Settings" button.
  5. Add the following URL to the list of Allowed Sites: *.defensetravel.osd.mil
  6. Click the "Close" button.
  7. Click the "Apply" button.

DTS is currently not compatible with MS Edge. If you are in MS Edge and trying to access DTS:

  1. Navigate to the DTS Homepage (https://www.defensetravel.osd.mil)
  2. Select the "Settings and More" button in the upper right corner of the browser ...
  3. Select "Open with Internet Explorer".
  4. Edge will launch Internet Explorer and display DTS.

To enable pop-ups in Google Chrome:

  1. Go to the following URL: chrome://settings/contentExceptions#popups
  2. Add the following URL to the list of Allowed Sites: [*.]defensetravel.osd.mil

To enable pop-ups in Mozilla Firefox:
Note: Firefox has further requirements. These are explained in the next section.

  1. Select Tools (Alt+T).
  2. Select Options.
  3. Choose the Content tab in the left-hand menu.
  4. In the Pop-ups section, select the Exceptions button.
  5. Add the following URL to the list of Allowed Sites: https://dtsproweb.defensetravel.osd.mil

To enable pop-ups in Safari:
Note: Safari has no exceptions list. It blocks pop-ups from all websites or none.

  1. Select the Safari menu.
  2. Select Preferences.
  3. Select the Security tab.
  4. Under the Web Content section, Uncheck Block pop-up windows.

Verify Browser Settings

Firefox is currently the only commonly-used browser that requires extra steps to access DTS. This is also the only browser that requires the installation and update of ActivClient. Firefox users without access to ActivClient may need to use a different browser specifically for DTS.

View detailed instructions on how to set up Firefox for use with DTS.

Obtaining a Digital PKI Certificate

The DoD Public Key Infrastructure/Enabling (PKI) certificate is normally located in the chip on your Common Access Card (CAC). This certificate is used by DBsign to verify your identity and authority to use DTS. Because of this, a CAC reader is currently required to access DTS. To load these certificates from your CAC, certain brands of CAC readers will also require an updated installation of "ActivClient" or similar program provided by your IT Department. For issues regarding the PKI certificates on your CAC, please contact your local CAC Issuance Office.

In certain cases, the PKI certificate can be provided as a file. PKI files located on your computer will not require a CAC reader. For any issues regarding certificate files, please contact your Local Registration Authority.

Contact Your DTA About Your DTS Account

Once you've made the necessary changes to your web browser and have obtained a digital PKI certificate, you may access DTS. After clicking the Log In button, you may be prompted to enter and confirm your SSN for security purposes. If this is your first time accessing DTS, you'll receive a message indicating that your SSN does not match any existing profiles and that you must use the self-registration system to continue. Please contact your DTA to ensure that you enter the correct organizational information.

If your profile still needs to be associated to your new or current organization, you'll receive an error message that your account can not be found or has been locked. Please contact your DTA to activate your profile. DTS account creation is normally done during the check-in process when reporting to a new organization.